Michael Reink, CEO Urbanicom

This is How We Made Our Digitization Conference Inclusive

Answers

Insights

80%

Impact

First, we defined the key question of our conference:

How can cities and businesses ensure that city centers remain the number one venue for all citizens?

We engaged the participants before, during and after the event

Understanding the implications of digitization on communication and mobility cannot happen only with speakers. The participants had valuable insights we needed them to share on our Insights website.

We used several engagement channels to gather answers

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

Our AI-powered platform turned answers into insights

Our algorithms grouped together similar statements and asked users to verify the matching and offer an insight for each group. All insights were reviewed and verified by our team.

COMMUNITY

Users were asked to match similar highlights or create new insights.

ALGORITHMS

AI grouped similar highlights and asked users to offer an insight.

ANALYSTS

Final insights were reviewed and verified by our professional team.

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

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מיכאל ריינק, מנכ"ל אורבניקום

This is How We Made Our Digitization Conference Inclusive

80%

השפעה

תובנות

תשובות

משתתפים

First, we defined the key question of our conference:

How can cities and businesses ensure that city centers remain the number one venue for all citizens?

We engaged the participants before, during and after the event

Understanding the implications of digitization on communication and mobility cannot happen only with speakers. The participants had valuable insights we needed them to share on our Insights website.

התשובות נאספו בערוצים שונים

תובנות מאפשרת להגיע לקהלי היעד בערוצים שונים: הודעות דוא"ל אישיות, מסרונים, פוסטים ברשתות חברתיות, שולחנות עגולים פיזיים ואפילו שיחות טלפון המפנות להקלטה בתא קולי.

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

אנו משלבים בין בינה מלאכותית (AI) לבין בינה קבוצתית (CI), על מנת לקבץ אמירות משותפות ולייצר מהן תובנות: המשתתיפים מסמנים משפטים, אלגוריתמים מקבצים אותם ומאפשרים ניסוח תובנות משותף.

מנהלי התהליך

הצוות שלנו עובר ומשפר את התובנות שגובשו. בסופו של דבר, התובנות נשלחות לארגון לאישור סופי.

בינה מלאכותית

אלגוריתמים מתקדמים של זיהוי שפה (NLP) לומדים מפעולות המשתתפים, ומקבצים תשובות דומות.

בינה קבוצתית

המשתתפים מבצעים משימות פשוטות, ומסייעים לאלגוריתמים שלנו לקבץ אמירות דומות ולנסח תובנות.

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

דוגמאות נוספות

כך שיפרה ממשלת ארצות הברית את תהליך הנפקת הדרכונים שלה

Carl Siegmund, Customer Experience Team Leader, Passport Services, U.S. Department of State

קארל זיגמונד

מחלקת המדינה האמריקאית

כך סייענו למשרד להגנת הסביבה בגיבוש תכנית אסטרטגית למעבר לכלכלה דלת פחמן

שולי נזר

סמנכ"לית בכירה לתעשיות

כך גיבשנו מדיניות לעידוד תזונה בריאה - בסיוע תובנות מהציבור

Moshe Bar Siman Tov, Director of the Israeli Health Ministry

משה בר סימן טוב

מנכ"ל משרד הבריאות

קהילה משתפת: לומדים מתקופת הקורונה ומייצרים יחד שגרה חינוכית חדשה

Shely Keren, Director of the Education Department, Gezer Regional Council

שלי קרן

מנהלת אגף החינוך, מועצת גזר

Michael Reink, CEO Urbanicom

This is How We Made Our Digitization Conference Inclusive

User

Antworten

Erkenntnisse

80%

Impact

First, we defined the key question of our conference:

How can cities and businesses ensure that city centers remain the number one venue for all citizens?

We engaged the participants before, during and after the event

Understanding the implications of digitization on communication and mobility cannot happen only with speakers. The participants had valuable insights we needed them to share on our Insights website.

We used several engagement channels to gather answers

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

Our AI-powered platform turned answers into insights

Our algorithms grouped similar highlights together and asked users to offer an insight for each group. All insights were validated before they were presented on stage and emailed to the conference participants.

ALLE USER

Viele User extrahierten die wesentlichen Punkte aus ihren Antworten.

UNSERE ANALYSTEN

Unsere Analysten schlossen die Analyse ab und legten die Erkenntnisse vor.

IHR TEAM

Die Entscheidungsträger vor Ort bestätigten die Erkenntnisse.

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

Mehr Beispiele

So wurden Ziele und Rahmenbedingungen für eine passgenaue Politik des ländlichen Raumes entwickelt

Christian Schmidt

Minister of Food and Agriculture

So wurde gemeinsam mit relevanten Akteuren aus der Region ein Strategiepapier für das Bildungsnetzwerk der Region Vorarlberg erarbeitet.

Martina Rüscher

Deputy Head of the Parliament

So wurde das zukünftige Zusammenleben von den Bürgerinnen und Bürgern der Stadt Dornbirn gestaltet

Andrea Kaufmann

Mayor of Dornbirn

So wurde ein Forderungskatalog zum Thema Digitalisierung in Zusammenarbeit mit Experten entwickelt

Brigitte Mohn

Member of the Executive Board, Bertelsmann Stiftung

This is How We Made Our Digitization Conference Inclusive

First, we defined the key question of our conference:

We engaged the participants before, during and after the event

We used several engagement channels to gather answers

Our AI-powered platform turned answers into insights

COMMUNITY

ALGORITHMS

ANALYSTS

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

More Case Studies

PRODUCT

SECTORS

RESOURCES

ABOUT

מיכאל ריינק, מנכ"ל אורבניקום

This is How We Made Our Digitization Conference Inclusive

First, we defined the key question of our conference:

How can cities and businesses ensure that city centers remain the number one venue for all citizens?

We engaged the participants before, during and after the event

התשובות נאספו בערוצים שונים

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

מנהלי התהליך

בינה מלאכותית

בינה קבוצתית

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

דוגמאות נוספות

המוצר

מגזרים

מאגר ידע

תובנות

This is How We Made Our Digitization Conference Inclusive

First, we defined the key question of our conference:

We engaged the participants before, during and after the event

We used several engagement channels to gather answers

Our AI-powered platform turned answers into insights

ALLE USER

UNSERE ANALYSTEN

IHR TEAM

The insights reflected the wisdom of the participants

“To create attractive city centers, all relevant actors (trading, citizens, initiatives, communities) must find new ways to collaborate and work together...”

“Multi-Functionality: City centers should be places where one feels comfortable to go shopping, use services, relax and most importantly engage in social exchanges...”

“A better shopping experience through appealing window dressing, emotional product presentations and perfect service mentality are an essential part of the future city we need...”

There were no decisions at the conference, but the participants were invited to explore answers and insights of their colleagues

Mehr Beispiele

PRODUKT

SEKTOREN

Ressourcen

insights