GET in touchConnecting Cities With Their Residents
Insights helps cities set goals, build awareness and celebrate achievements, together with residents.
Your residents do not know what you do for them. It’s even worse: McKinsey found that 9 out of 10 people do not feel connected to their local government at all. When people aren’t connected - they assume that nothing is being done and they get unsatisfied.
But, 7 out of 10 people want to know more about what their government does (71%), and 4 out of 10 want to be more actively involved. Insights can triple the share of residents that feel connected. Here is how.
Celebrating achievements
Insights enables mayors and city managers to present goals, share actions and provide residents with direct updates on things they care about.
SET
your strategic priorities and invite everyone to follow
TRACK
actions and achievements from your program leaders
UPDATE
followers on your progress, and celebrate your success
Solving the pain of engagement
We all want to collaborate with residents, but it requires time & effort. Our algorithms digest user replies and turn recurring themes into insights.
ASK
your strategic questions through all channels
GAIN
bottom-line insights extracted from all the answers
RESPOND
and close feedback loops with personal impact updates
who did it
This is How We Discovered New Recycling Strategies
Bob Gedert
Director, Austin Resource Recovery
This is How We Designed Plans for Digitization in Altmark
Carsten Wulfänger
Head of the District Authority, Stendal District
This is what we found on How to strengthen community life
Yair Masiach
City of Kfar Saba
This is how we planned our independence celebrations
Ron Shani
Mayor of Misgav
WHAT YOU GET
Actionable insights
Ask your community for advice, and gain real insights on what you should do next. Bring everyone on board.
Strategic clarity
Everyone knows what your key priorities are and where you are heading. Nobody will be surprised.
Guidance & training
We'll help your team define outcomes and gather monthly updates on actions and achievements.
Facebook campaigns
There is no need to hire agencies. Write your update, select an image and we'll manage everything else.
Google Ads
Your audience is out there. Once they visit your site, we will make sure they see your updates all over the web.
Personal updates
Send every member an update on personal impact, and keep everyone in the loop when things happen.
Automated analysis
When you ask open-ended questions, let our algorithms turn textual answers into bottom line insights.
Instant login
Each email or text message we send contains a personal identification token, to enable instant login.
Your domain. Your look.
Customize your community portal with your logo, look, and feel. Integrate a banner on your existing homepage.
INSIGHTS, NOT NUMBERS
Ask your community for advice, and gain real insights on what you should do next. Bring everyone on board.
Automated analysis
When you ask open-ended questions, let our algorithms turn textual answers into bottom line insights.
strategic clarity
Everyone knows what's your key priorities and where you are heading. Nobody will be surprised.
PAID campaigns
There is no need to hire agencies. Write you update, select an image and we'll manage everything else.
GUIDANCE & TRAINING
We'll help your team to define outcomes and gather monthly updates on actions and achievements.
YOUR DOMAIN. YOUR LOOK.
Customize your community portal with your logo, look, and feel. Integrate a banner on your existing homepage.
when to use
Manage Performance
Set your key outcomes, ask for advice as to how to achieve them, and sync everyone around your action plans. Getting your community on board can help you deliver better and faster results.
Transform Services
Launch a customer advisory board online and get quality insights on what's needed. Spend less time on interviews and focus groups, and more time on making change happen.
SWOT Analysis
Ask your community what has changed in your Strengths, Weaknesses, Opportunities and Threats (SWOT). Together, find out what should be your new goals and winning strategies.
Get Feedback
Governments and cities often need to get feedback. Replace traditional civic engagement methods with a social platform that collects, analyzes and responds to feedback for you.
WHY INSIGHTS
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