Brigitte Mohn, Member of the Executive Board, Bertelsmann Stiftung

This Is How We Planned Inclusive Digitization In Germany

105

Answers

Insights

100%

Impact

At first, the Bertelsmann Foundation defined its strategic outcomes and drafted a consulting question:

How must the digital infrastructure in Germany be designed, so that everyone in can participate in its possibilities?

The Insights website bs.expertengruppe.online was launched

To find out how all people can profit from digitization, experts from everywhere in Germany were invited to share knowledge, give advice and be part of the strategic plan.

Several channels were used to gather the advice

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

Our AI-powered platform turned answers into insights

Our algorithms grouped together similar statements and asked users to verify the matching and offer an insight for each group. All insights were reviewed and verified by our team.

COMMUNITY

Users were asked to match similar highlights or create new insights.

ALGORITHMS

AI grouped similar highlights and asked users to offer an insight.

ANALYSTS

Final insights were reviewed and verified by our professional team.

Practical insights helped to shape a new strategy

“To secure equal living conditions, a fast nationwide internet access must be available.”

“The connectivity between people could be improved considerably if public institutions offered Wifi-access.”

“An appropriate supporting infrastructure must be build.”

All participants received updates on their personal impact.

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בריג'יט מון, חברת הנהלה, Bertelsmann Stiftung

This Is How We Planned Inclusive Digitization In Germany

100%

השפעה

תובנות

105

תשובות

משתתפים

At first, the Bertelsmann Foundation defined its strategic outcomes and drafted a consulting question:

How must the digital infrastructure in Germany be designed, so that everyone in can participate in its possibilities?

The Insights website bs.expertengruppe.online was launched

To find out how all people can profit from digitization, experts from everywhere in Germany were invited to share knowledge, give advice and be part of the strategic plan.

התשובות נאספו בערוצים שונים

תובנות מאפשרת להגיע לקהלי היעד בערוצים שונים: הודעות דוא"ל אישיות, מסרונים, פוסטים ברשתות חברתיות, שולחנות עגולים פיזיים ואפילו שיחות טלפון המפנות להקלטה בתא קולי.

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

אנו משלבים בין בינה מלאכותית (AI) לבין בינה קבוצתית (CI), על מנת לקבץ אמירות משותפות ולייצר מהן תובנות: המשתתיפים מסמנים משפטים, אלגוריתמים מקבצים אותם ומאפשרים ניסוח תובנות משותף.

מנהלי התהליך

הצוות שלנו עובר ומשפר את התובנות שגובשו. בסופו של דבר, התובנות נשלחות לארגון לאישור סופי.

בינה מלאכותית

אלגוריתמים מתקדמים של זיהוי שפה (NLP) לומדים מפעולות המשתתפים, ומקבצים תשובות דומות.

בינה קבוצתית

המשתתפים מבצעים משימות פשוטות, ומסייעים לאלגוריתמים שלנו לקבץ אמירות דומות ולנסח תובנות.

Practical insights helped to shape a new strategy

“To secure equal living conditions, a fast nationwide internet access must be available.”

“The connectivity between people could be improved considerably if public institutions offered Wifi-access.”

“An appropriate supporting infrastructure must be build.”

All participants received updates on their personal impact.

דוגמאות נוספות

כך סייעו לנו התושבים להבין איך להעצים את חיי הקהילה בעיר

אנדראה קופמן

ראש עיריית דורנבירן (אוסטריה)

כך למדנו מהעובדים כיצד לעשות קפיצת מדרגה בתחום השירות

Sima Sinai, Director of the Authority for Quality of Service, Jerusalem Municipality

סימה סיני

מנהלת הרשות לאיכות השירות, עיריית ירושלים

כך נעזרנו במנהלים כדי להגדיר את מדדי התוצאה של בתי הספר

Michal Cohen, Director General, Israeli Ministry of Education

מיכל כהן

מנכ"לית משרד החינוך היוצאת

כך הפכנו את האינקובטור 1776 למקום הטוב ביותר לעבוד בו

קרוליין וולש

מנהלת התפעול לשעבר, 1776

Brigitte Mohn, Member of the Executive Board, Bertelsmann Stiftung

This Is How We Planned Inclusive Digitization In Germany

User

105

Antworten

Erkenntnisse

100%

Impact

At first, the Bertelsmann Foundation defined its strategic outcomes and drafted a consulting question:

How must the digital infrastructure in Germany be designed, so that everyone in can participate in its possibilities?

The Insights website bs.expertengruppe.online was launched

To find out how all people can profit from digitization, experts from everywhere in Germany were invited to share knowledge, give advice and be part of the strategic plan.

Several channels were used to gather the advice

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

Our AI-powered platform turned answers into insights

Insights algorithms were used to group similar highlights together and ask users to offer an insight for each group. All insights were reviewed and validated before they were sent to the Foundation.