Karmit Shilo, VP of PEOPLE, Amdocs

This Is How We Encourage Professional Development Of Teams

2,257

502

Answers

Insights

40%

Impact

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

An internal consulting site was launched

Amdocs reached out to thousands of employees who know what will help them develop themselves professionally. Their active role in designing change also led to higher engagement and commitment.

Advice was gathered through diverse channels

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

AI algorithms and the HR leading team conducted the analysis

Our algorithms grouped together similar statements and asked users to verify the matching and offer an insight for each group. All insights were reviewed and verified by our team.

COMMUNITY

Users were asked to match similar highlights or create new insights.

ALGORITHMS

AI grouped similar highlights and asked users to offer an insight.

ANALYSTS

Final insights were reviewed and verified by our professional team.

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

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כרמית שילה , סמנכ"לית אנשים באמדוקס

This Is How We Encourage Professional Development Of Teams

40%

השפעה

תובנות

502

תשובות

2,257

משתתפים

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

An internal consulting site was launched

Amdocs reached out to thousands of employees who know what will help them develop themselves professionally. Their active role in designing change also led to higher engagement and commitment.

התשובות נאספו בערוצים שונים

תובנות מאפשרת להגיע לקהלי היעד בערוצים שונים: הודעות דוא"ל אישיות, מסרונים, פוסטים ברשתות חברתיות, שולחנות עגולים פיזיים ואפילו שיחות טלפון המפנות להקלטה בתא קולי.

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

אנו משלבים בין בינה מלאכותית (AI) לבין בינה קבוצתית (CI), על מנת לקבץ אמירות משותפות ולייצר מהן תובנות: המשתתיפים מסמנים משפטים, אלגוריתמים מקבצים אותם ומאפשרים ניסוח תובנות משותף.

מנהלי התהליך

הצוות שלנו עובר ומשפר את התובנות שגובשו. בסופו של דבר, התובנות נשלחות לארגון לאישור סופי.

בינה מלאכותית

אלגוריתמים מתקדמים של זיהוי שפה (NLP) לומדים מפעולות המשתתפים, ומקבצים תשובות דומות.

בינה קבוצתית

המשתתפים מבצעים משימות פשוטות, ומסייעים לאלגוריתמים שלנו לקבץ אמירות דומות ולנסח תובנות.

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

דוגמאות נוספות

כך סייענו למוסד לביטוח לאומי בשיפור השירות לעצמאים ופרילנסרים

Meir Shpigler, Director General of Israel's National Insurance Institute

מאיר שפיגלר

מנכ"ל המוסד לביטוח לאומי

בחינה של הרחבת האוטונומיה של צוותי בית הספר

שמואל אבואב

מנכ"ל משרד החינוך

כך סייעו לנו התושבים להבין איך להעצים את חיי הקהילה בעיר

אנדראה קופמן

ראש עיריית דורנבירן (אוסטריה)

כך גיבשה ממשלת ישראל מדיניות חדשה לשילוב יוצאי אתיופיה

בנימין נתניהו

ראש ממשלת ישראל (לשעבר)

Karmit Shilo, VP of PEOPLE, Amdocs

This Is How We Encourage Professional Development Of Teams

2,257

User

502

Antworten

Erkenntnisse

40%

Impact

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

An internal consulting site was launched

Amdocs reached out to thousands of employees who know what will help them develop themselves professionally. Their active role in designing change also led to higher engagement and commitment.

Advice was gathered through diverse channels

Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).

AI algorithms and the HR leading team conducted the analysis

On the website, employees could highlight key points in their answers. Our algorithms grouped together similar highlights , and the HR leaders created a new insight to each of these groups.

ALLE USER

Viele User extrahierten die wesentlichen Punkte aus ihren Antworten.

UNSERE ANALYSTEN

Unsere Analysten schlossen die Analyse ab und legten die Erkenntnisse vor.

IHR TEAM

Die Entscheidungsträger vor Ort bestätigten die Erkenntnisse.

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

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Deputy Head of the Parliament

So wurden Ziele und Rahmenbedingungen für eine passgenaue Politik des ländlichen Raumes entwickelt

Christian Schmidt

Minister of Food and Agriculture

This Is How We Encourage Professional Development Of Teams

First, the company defined a consulting question:

An internal consulting site was launched

Advice was gathered through diverse channels

AI algorithms and the HR leading team conducted the analysis

COMMUNITY

ALGORITHMS

ANALYSTS

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

More Case Studies

PRODUCT

SECTORS

RESOURCES

ABOUT

כרמית שילה , סמנכ"לית אנשים באמדוקס

This Is How We Encourage Professional Development Of Teams

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

An internal consulting site was launched

התשובות נאספו בערוצים שונים

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

מנהלי התהליך

בינה מלאכותית

בינה קבוצתית

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

דוגמאות נוספות

המוצר

מגזרים

מאגר ידע

תובנות

This Is How We Encourage Professional Development Of Teams

First, the company defined a consulting question:

An internal consulting site was launched

Advice was gathered through diverse channels

AI algorithms and the HR leading team conducted the analysis

ALLE USER

UNSERE ANALYSTEN

IHR TEAM

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

Mehr Beispiele

PRODUKT

SEKTOREN

Ressourcen

insights